Category: Online Business

  • Next Online Community Roundtable: July 8th – Washington DC

    Are you a community manager or social media strategist or are you in charge of online community & social media at your organization? Are you in the Washington DC Area? If so, you might find the Online Community Roundtable of interest. This is a small networking group / event that meets regularly to discuss issues, […]

  • Online Communities: Surviving & Thriving Webcast

    The archive for Online Communities: Thriving in the Economic Downturn Webinar”>Online Communities: Thriving in the Economic Downturn Webinar is now available. You can view an archive of the video / audio from the webcast here: http://www.onlinecommunityreport.com/webcasts/OCSVTV/index.htm On the webcast today, I was joined by Thor Muller of Satisfaction, Chris Kenton of SocialRep and Scott Wilder […]

  • Online Communities: Surviving & Thriving – Part 3

    Cross-posted from the Online Community Report. This post is the third in a series of blog posts exploring our recent research into the effect of the down economy on Online Community and social media programs. In this post, I’d like to focus on the advice that the research respondents gave for thriving during the downturn, […]

  • Online Community Roundtable: Jan 8 in SF

    The next Online Community Roundtable will be held Thursday, January 8 at SolutionSet in San Francisco. The Roundtable is intended for seasoned community managers and strategists. We have room for 20 folks, and seats are going fast. The event is free. To RSVP for the Roundtable, please go here: http://moourl.com/sf_ocr_jan09 About the Roundtables… The Roundtables […]

  • Your Input Needed: Surviving & Thriving in a Downturn

    I’ve been working with my research team at Forum One to put together a short survey about the effects of the economic downturn on online community budgets and strategy in the near term, as well as the effects on 2009 planning. If you currently run an online community for your organization, I would love to […]

  • Online Communities: Establishing an Online Community’s Culture

    This is cross-posted from the Online Community Report blog. We initiated the Online Community Culture study in October of 2008, as part of the ongoing research agenda of the Online Community Research Network. The intention of the study was to get a broad look at the factors that influence online community culture, and the steps […]

  • Online Communities and Sustainable Development: Supporting “Green” and Beyond

    This is cross-posted from the Online Community Report. Many organizations are involved with online community building activities, but few consider implications of their online communities on making their business more “green”, or even better, more sustainable. The case can be made that online community building activities support the three key areas of Sustainable Development: From […]

  • Who Owns Community?

    This is a presentation I did last fall on “ownership” of community in the enterprise. In the presentation, I talk about hwo the notion of ownership is problematic, and review potential governance scenarios. Update: some folks have complained about the legibility of the text via the slideshare prezo. If you want to download the deck, […]

  • Marketing & Online Communities: Final Agenda Set

    We are just over a week away from the Marketing & Online Communities conference, which will be held November 5th at the Tribeca Grand in New York City. The event promises to be an informative and interactive discussion of the intersection of marketing and online communities. We still have a few seats left, so if […]

  • Online Communities: Surviving and Thriving in a Downturn (Part 1)

    Note: this is cross posted from the Online Community Report Unfortunately, there has been a lot of very grim economic news of late. The purpose of this post isn’t to give an overview of the current situation, but to highlight possible implications of a slower economy on business, and by extension on online community budgets. […]