Category: Metrics

  • Attributes of Thriving Online Communities

    I got my start building online communities in 1999 with the launch of TechRepublic.com. We grew from a cold start of 0 to 2 Million members in less than 2 years before being acquired by Gartner – it was an insane ride. I was first asked the question of (more or less) “What makes a […]

  • Announcing the Online Community Unconference 2013 – We’re Back!

    File under: blog posts I never thought I would be writing – but excited that I am. It’s been an interesting journey to get here (and I’m certain it will continue to be), but I’m very pleased to announce that we will hosting the Online Community Unconference in Mountain View, CA on May 21ist. > You […]

  • Slides from my Dreamforce 2011 session “Embracing & Sustaining Your Community Ecosystem”

    Embracing & Sustaining Your Community Ecosystem View more presentations from Dell Social Media

  • Developing a Social Strategy: Research Project Open for Participation

    note: this is cross-posted from the Online Community Report blog. The next Online Community Research Network project is open for participation. In January, OCRN members discussed and prioritized a long list of topics, and the issue that made top of the list was “Developing Social a Strategy”. The OCRN chose to study how social media […]

  • Online Community Summit 2009

    We’re just about 2 weeks away from our 8th annual Online Community Summit in Sonoma, CA, on October 8-9. We have a fantastic speaker and session line-up that I’ve detailed out below. If you’d like to attend the Summit and you’re a senior online community or social media practitioner, please go here to request an […]

  • Webinar – Online Communities: Surviving & Thriving in the Economic Downturn

    Online Communities: Thriving in the Economic Downturn Webinar A FREE webinar sponsored by Forum One Networks May 7, 2009 @ 11:00 am PDT Register here: http://thrivesurvive-rpm.eventbrite.com The economy is in a state of flux, but interest in and use of online communities and social media has never been higher. Hear from a panel of experienced […]

  • Online Community Unconference East – 2009

    Our first event of 2009, the Online Community Unconference East is going to be held on February 11 in New York City. We expect 150 online community and social media professionals to attend, and we expect there to be between 30-40 collaborative sessions. Current attendees include: Google, Edelman, Ebay, Consumer Reports, Deutsche Telekom, iVillage, and […]

  • OC Unconference East: What to expect during topic selection

    We are just 2 days away from the Online Community Unconference East in NYC. We still have about 5 open seats for those or you in the NYC area. You can register at: http://www.ocue.eventbrite.com There is a really diverse mix of organizations coming, including: BlogHer Inc., Mediabistro, CMP, HP, Gartner, Autodesk, AOL, Texas Instruments, Microsoft, […]

  • Online Community Expert Interviews: The Best of 2007

    I just put together a short list of our best interviews from the Online Community Report for 2007. We had a great group of Community experts sharing their experiences, and I think you will agree that the content is worth a second look. Shawn Morton, CNET “The big lesson … was to follow the needs […]

  • Online Community ROI 2007 – Report Released

    We publicly released the Online Community ROI report last week. The research project was conducted as part of the Online Community Research Network agenda, and was initially released to OCRN members in May. The study had many interesting findings, including: • Only 22% of respondents could clearly articulate ROI on community efforts • The majority […]